BELLSOUTH PARTICIPANT SERVICE CENTER (BPSC): All Savings Plans (Fidelity Investments) 1-866-697-1006
BLUE CROSS AND BLUE SHIELD OF Illionis (from 2009 forward): Customer Service: 1-800-621-7336 Blue Card Access: 1-800-810-2583 Preauthorization (Medical) 1-800-621-0965 Preauthorization (MH/CD) 1-800-984-9135 24/7 Nurseline 1-800-299-0274 www.bcbsil.com/att
BLUE CROSS AND BLUE SHIELD OF Alabama (from 2008 and prior): Claims and other coverage information (active) 1-800-292-8802 Claims and other coverage information (retired) 1-800-272-5218 Claim forms, SPD, Duplicate ID cards 1-800-633-8915
CIGNA HEALTHCARE: (Formally Healthsource Provident Administrators, Inc.) Dental Claims and Information 1-800-251-6401 www.mycigna.com
LONG TERM CARE INSURANCE (LTC): John Hancock Life Mutual Life Insurance Company 1-800-732-3220
PRESCRIPTION DRUG PROGRAM: CVS Caremark - 1-800-378-8851 www.caremark.com 1-800-231-4403 (TDD) This change is only for people enrolled under the PPO or POS plans.
SHAREHOLDER SERVICES: BellSouth 1-800-631-6001
SOCIAL SECURITY ADMINISTRATION 1-800-541-2234
UNIVERSAL PLUS LIFE INSURANCE: Johnson & Higgins/Kirke-Van Orsdel Inc. 1-800-227-6013
Claims for Vision Assistance Plan 1-800-839-3242
Employee Assistance Program 1-800-984-9135
O. C. Tanner (contact for service anniversary awards) 1-888-299-8368 Kemper (long term illness) 1-800-343-1291
Dept. of Labor Wage and Hour Office (Jacksonville) not toll free 1-904-288-1242
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