AT&T Tuition Plan Administration Changes
To: All AT&T employees in the U.S, Puerto Rico, the Virgin Islands and Guam.
*Supervisors, please share this information with employees who do not have access to email.
What: New Tuition Plan Administrator and Process
When: Courses beginning on or after Jan. 1, 2009
Effective for courses beginning on or after Jan. 1, 2009, all AT&T employees will follow new procedures to participate in AT&T Tuition Aid Plans. No changes have been made to the provisions or required deadlines of the various Tuition Assistance Plans.
Here are highlights of the changes you need to know to participate in the plans:
§ All employees will submit tuition applications to the new AT&T Tuition Plan Administrator, Acclaris, Inc., which currently supports only Mobility employees.
§ The process to submit applications/grades is changing for all employees, and it is important to make sure you are familiar with the plan before submitting an application.
§ All paper documents (applications, grade reports, receipts, rate sheets, etc.) related to classes or certifications that begin on or after Jan. 1, 2009 will be faxed to Acclaris, Inc. (contact information is forthcoming).
§ The Acclaris Customer Care Center will handle all tuition plan phone and email inquiries beginning in January.
In the coming weeks, you will receive additional information on these changes which will include details on how to submit an application and how to contact Acclaris to check on the status of a new application. Documents containing these additional details will be available on HROneStop.
In the interim, please continue to access HROneStop for your current tuition plan under Your Career > Tuition Aid.
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